As a consumer, you have the right to return all or part of the order without informing us of the reasons you want the Product returned within 14 calendar days from the date you receive the Product, and in such cases you will receive a refund in the same way that the payment was made.

Products will only be accepted for return if:

  • They have been purchased through the Website the website
  • If the Products are not seasonal
  • They are not Products which are liable to deteriorate or expire rapidly.
  • The Products are not personalized e.g. have not been sold by the meter or other unit of measurement requested by the Customer) and do not fall under the exceptions of the Consumer Protection Law of 2021 about the exercise of the right of withdrawal.

In case you return Products based on your abovementioned right, you will be charged with the costs of their return.

Product Returns Due to Incorrect Delivery/Defective Products
In all cases in which Products differ from the ones agreed to be sold and are delivered, in terms of type or quantity, or in case of delivery of a defective Product, the Customer returns the Products for inspection and detection of the error. In this case, the costs of returning the Products to Pissarides CashSavers Ltd, 161, Tseriou Avenue, 2045 Strovolos, Nicosia, (the Company) as well as the costs of their return to the customer are borne by the Company as long as the method of return proposed by the Company is followed.